Privacy Policy

Scope

This policy applies to personal information handled through scalableplrproducts.com.

It also applies to related communications, products, customer support, and services under our control.

Third-party websites and services maintain their own privacy practices.

Information you provide

We collect information that you choose to submit through this website or related services.

Depending on your interaction, this information may include:

• Your name, email address, mailing address, or telephone number.
• Information submitted through contact forms, support requests, surveys, or messages.
• Email subscriptions, preferences, consent records, and unsubscribe requests.
• Order details, transaction references, purchased products, and delivery information.
• Account credentials when an account-based feature requires them.
• Any other information you voluntarily send to us.

Do not submit information that is unnecessary for your request.

Information collected automatically

Our website and service providers may collect technical information during your visit.

This information may include:

• Your Internet Protocol address and approximate location.
• Your browser, device type, operating system, and language settings.
• Pages viewed, referring pages, links clicked, and visit timestamps.
• Cookie identifiers, analytics data, and affiliate referral information.
• Security logs and information used to detect abuse or technical problems.

How we use information

We use personal information for specific and reasonable business purposes.

Those purposes may include:

• Providing products, downloads, services, and customer support.
• Processing and confirming orders through applicable service providers.
• Sending content, updates, or marketing messages you requested or permitted.
• Managing subscriptions, preferences, consent records, and unsubscribe requests.
• Responding to questions, complaints, or legal requests.
• Improving website performance, content, usability, and security.
• Measuring affiliate referrals and advertising performance.
• Preventing fraud, misuse, unauthorized access, or technical problems.
• Meeting accounting, tax, legal, and regulatory obligations.

We will seek additional consent when applicable law requires it for a new purpose.

Payments and order information

Third-party payment platforms or marketplaces may process product payments.

Those providers handle payment details under their own terms and privacy policies.

We may receive your billing name, email, order status, transaction reference, and purchased product.

We do not intentionally collect or store full payment-card numbers through this website.

Email communications

We send commercial emails when we have the consent or other lawful authority required.

Email frequency depends on the list, campaign, product, or communication you selected.

You may receive several messages daily after subscribing to multiple lists or active email sequences.

Each eligible marketing email includes an unsubscribe method.

We process unsubscribe requests promptly and within legally required timelines.

Canadian unsubscribe requests are processed within ten business days.

Transactional, security, support, or purchase-related messages may continue when necessary.

Cookies and tracking technologies

Cookies are small data files saved by a website or related service.

We and our providers may use cookies or similar technologies for:

• Website functionality, preferences, and security.
• Traffic measurement, analytics, and performance improvement.
• Affiliate referrals, advertising attribution, and link tracking.
• Fraud prevention and troubleshooting.

Affiliate networks or destination websites may place their own cookies after you follow their links.

You can manage cookies through your browser settings and available website controls.

Blocking some cookies may affect website functions or referral tracking.

Sharing and disclosure

We do not sell or rent personal information, subscriber details, customer lists, or contact lists.

We do not share those lists with unrelated companies for their independent marketing.

We may disclose limited information to service providers supporting our operations.

These providers may include:

• Website hosting, security, storage, and technical-service providers.
• Email delivery, list management, and customer-support providers.
• Payment processors, marketplaces, and product-delivery services.
• Analytics, advertising, and affiliate-tracking providers.
• Professional advisers supporting accounting, legal, or compliance matters.

Providers may use information only for authorized services and their lawful obligations.

We may disclose information when required by law, court order, or valid legal process.

We may also disclose information to investigate fraud, protect rights, or address security threats.

A business transfer may include relevant information, subject to applicable privacy obligations.

Data security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information’s sensitivity.

Safeguards may include encryption in transit, access controls, authentication, backups, and service-provider protections.

Access is limited to people and providers requiring information for authorized purposes.

No website, transmission method, or storage system can guarantee absolute security.

We assess suspected privacy incidents and provide required notices when applicable law requires them.

Information retention

We retain personal information only while reasonably needed for the stated purposes.

Retention may also support legal, accounting, tax, dispute, fraud-prevention, or security obligations.

Retention periods vary according to the information, purpose, provider, and applicable law.

We may retain limited suppression records to honour unsubscribe or do-not-contact requests.

Information is deleted, anonymized, or securely disposed of when no longer required.

Processing outside your location

Our providers may process or store information outside Quebec or Canada.

Information processed elsewhere may be subject to that location’s laws and lawful government access.

We use reasonable measures when selecting providers that handle personal information for us.

Your privacy rights

Your rights depend on your location and the laws governing your information.

Where applicable, you may request:

• Confirmation that we hold personal information about you.
• Access to eligible personal information and information about its use.
• Correction of inaccurate or incomplete information.
• Withdrawal of consent for future uses that depend on consent.
• Deletion or restriction where applicable law provides that right.
• Information portability where applicable law requires it.
• Review of a privacy concern or complaint.

We may verify your identity before processing a request.

Legal exceptions may limit access, deletion, withdrawal, or other requests.

You may also complain to the privacy regulator responsible for your jurisdiction.

Children’s information

This website is intended for adults and is not directed toward children under fourteen.

We do not knowingly collect their personal information without legally required parental or guardian consent.

Contact us if you believe a child submitted personal information improperly.

External websites and services

This website may link to independent websites, marketplaces, affiliate networks, or service providers.

Their privacy policies govern information they collect directly.

Review those policies before providing information or completing a purchase.

Changes to this policy

We may revise this policy when our practices, services, or legal obligations change.

The published version applies after it appears on this page.

We may provide additional notice when a significant change requires it.

Privacy contact

Send privacy questions, complaints, access requests, or correction requests to:

You may also use our Contact page.